All software used on this site is the property of aruba. Apr 30, 2020 the aruba support portal asp has all current software and documents for all current aruba products. If your driver was obtained through a thirdparty, please contact them directly for support. Shop the aruba service contract and more from the barcodes, inc.
With contract management software from sap ariba, you can centralize contract storage, strengthen compliance, automate and accelerate the entire contract lifecycle, and much more. Users who have support contracts have access to all the software downloads. For questions not related to support, please contact. Answers and views expressed by me on this forum are my own and not necessarily the position of aruba networks or hewlett packard enterprise.
Goved customers in colorado now have access to an hpearuba networking contract vehicle. Software 90 days extended with support contract ordering information part number description aruba 3200 3200 aruba 3200 controller 4x 10100baset rj45 or basex sfp dual personality ports, 0 ap support, unrestricted regulatory domain 3200us aruba 3200 controller 4x 10100baset. Link your support contract or warranty and get ins. Aruba central software subscription license to enable sdwan software features and the use of cloudbased management.
Your business will be providing software support services to another business or individual. Whether you are a new customer or a seasoned sap ariba veteran, a buyer or a supplier, getting started or getting handson, weve got you covered. Infosight aruba support portal my networking portal service credits forums how to videos. The template assumes that support is to be provided in relation to a particular software system, rather than software generally. The intuitive design allows you to engage with arubas product team to share ideas and suggest new product enhancements. Free software support contract free to print, save. The support services that may be covered by the document include assistance with the use of software and the identification of bugs in software. Support is available for customers of magnitude software, simba technologies, agility multichannel, innowera and z option, who have a current support contract. Develop, implement and maintain software solutions that enable business analyse, design, code, debug, test and support software application systems. Software support agreement free templates by seq legal. The sd wan license also enables the use of the entire bandwidth capacity stated in the data sheet for each gateway. It support contracts are an understanding among two parties where one party provides information technologyit services to the other in exchange for payment. For arubacare customers, please contact the aruba networks technical support using one of the following methods.
Foundation care provides technical, software updates and upgrades, and hardware support. Your profile can be linked to a contract or warranty in three ways. For some hpe support center features, you must have an active contract or warranty covering a specific product to access hpes downloads, knowledge, and tools. A service contract also provides phone support, hardware replacement and access to advanced tooling on. This short video explains step by step how to quickly a. The aruba 7200 series mobility controller is the nextgeneration networking platform, optimized for mobile application delivery to ensure the best mobility experience over wifi. Review this document to find out why an aruba service contract. Asp is your one stopshop for all product, release notes and deployment guide needs. Government prime contract or subcontract, you agree that, consistent with far 12. A free inside look at aruba networks salary trends based on 611 salaries wages for 274 jobs at aruba networks.
For arubacare customers, please contact the aruba networks. Access your hpe product support documentation, drivers, software, and patches. It infrastructure support for servers, storage, networking, and software that helps you meet your availability requirements and free up time to innovate. It is a legal agreement, where one party chooses to provide all technicalrelated solutions, software, etc. It infrastructure support for hpe servers, storage. Leverage arubadefined, partnerenabled professional services for design, deployment and optimization of aruba infrastructure and software.
Quickspecs aruba 7200 series mobility controllers overview page 2 key features support for new wifi 6 802. Asp provides powerful capabilities such as licensing and asset management, software and document download capabilities, enhancements to aruba case. In addition to software being available in hpe mnp, we will continue to post aruba software to aruba support portal till 20th april 2017. User also agrees that this agreement is a legal, valid, and binding contract, and that its terms and conditions can be enforced by aruba. You can get software updates without a service contract to fix security problems. Support center aruba support software and licensing hpe infosight open or view a case product support forums check warranty status additional resources importexport classification data order hpe parts product regulatory certifications call support. Support center aruba support software and licensing hpe infosight open or view a case productsupport forums check warranty status additional resources importexport classification data order hpe parts product regulatory certifications call support. Provide apply software development expertise to guide stakeholders on effective and efficient ap. We are here at every step of that change journey to provide the best customer service to ensure your success. Cisco software updates do require a service contract. A software development agreement is between a customer and a developer, by which the customer contracts for the developer to create and deliver a specified piece of software. To improve your support experience, we are consolidating all support sites to asp and the aruba support center documentation and download software folders will no longer be updated after april 30, 2020. It is a legal agreement, where one party chooses to provide all technicalrelated. All aruba software and tools can be downloaded from hpe mnp, as well as.
Youre about to sign a software contract for a core application. Aruba support portal asp is the new online support portal created exclusively for aruba customers. For instructions on enabling javascript in your browser, please refer to. Technical support electronic service requests can be submitted for hardware or software under warranty or with a support contract. You may be managing virtualized, mobile, and cloud technologies that increase complexity and make 24x7 support a necessity. Immediate access to all your entitled content, software and case management tools is available at your fingertips. Simply link your hpe support contract or warranty to your hpe profile for seamless online access to all your associated content. Any reports received will be promptly forwarded to the technical support strictly respecting the chronological order of receipt. If youre wondering, how is support different from my warranty. Hp 3500 and 3500 yl switch series, aruba 5400 zl switch series it does indeed prompt you to select your software support contract.
We will respond to voicemails left in our support voicemail box based on their arrival position in queue. Deepest technical expertise our team has decades of experience in all applications. Monitoring by aruba is carried out using specific software packages that detect and indicate any failures or faults by notifying the support service which operates 247, 365. Salaries posted anonymously by aruba networks employees. If the software is licensed to you for use in the performance of a u. Foundation care for aruba support contracts as compared to what is covered.
To improve your support experience, we are consolidating all support sites to asp and the aruba support center documentation and download software folders. Hparuba now requiring support agreements for software. Provide apply software development expertise to guide stakeholders on effective and. Manage your contracts, warranties, and support cases. With a new central processor that employs up to eight cores with four threads each, its like having a total of 32 virtual cpus.
Software end user license agreement and hardware limited warranty statements for hpe. Describes the process of registering contracts on aruba support portal. Software, enterprise license for aruba cp policy mgr 500 endpoints. If you have not purchased an arubacare contract, please contact your aruba reseller for support. Zunesis is pleased to announce that we are now able to provide aruba networks an hpe company wireless equipment, software, and support service to our valued education k12, higher education, etc.
The nextgeneration hewlett packard enterprise support portal for business, enterprise, and it. Unmatched customer service a dedicated account manager is there to support you. Your it staff must become specialists in too many areas, taking. As part of an arubawide coordinated response effort, the aruba support team is. If you experience any issues with contacting ruckus networks support through standard phone channels, please use our live chat option as an alternative channel to open a case, in particular for p1 and p2 issues which we normally request you. Sap ariba is an american software and information technology services company located in palo alto, california. The aruba support portal asp has all current software and documents for all current aruba products. Just confirmed that a recent email about routine software update sep 14 2016 for hewlett packard enterprise networking k. You gain this access when you link your hpe support center profile to your contract or warranty. Due to the covid19 pandemic, most ruckus networks support engineers are working remotely. Goved customers in colorado now have access to an hpe aruba networking contract vehicle. To register the license in my networking portal mnp you will need one of the email addresses included in the electronic delivery receipt and the order number. Asp features an intuitive design and is engineered from the ground up for customer easeofuse. Open service request ibm hardware support maintenance contracts tel.
Latest hardware and software warranty information and terms. Describes the new features and layout of the asp software and documents search. As a result, there could be a delay in answering phone calls to our support engineers. Hp 3500 and 3500 yl switch series, aruba 5400 zl switch series it does indeed prompt you to. There are several reference numbers on the email, you need the number that is located in the. For license registration and management, please use the hpe my networking portal mnp. Log into asp to register your devices and contracts. Aruba offers customers both a warranty and a support contract, ensuring that customers have the support they need. Contracts and warranties hewlett packard enterprise. Youve already done your homework on the software itself. More than just a template, our stepbystep interview process makes it easy to create a software support contract. A software support contract helps cement a perfect arrangement between a business owner and independent contractor. There may be more than one email address and either one is accepted in mnp for registration.
1024 120 621 1158 164 1503 813 1148 523 342 194 1442 1363 495 384 28 340 191 1329 1122 323 1127 1482 1088 820 1095 316 618 460 424 888 1375 164